Questions, answered.

Log in at lemonhub.win/account and click Move to a new computer next to your licence, then log in to Lemon Hub on the new computer. You can do this yourself once every 7 days; if you need it again sooner, open a ticket in Discord.

Your licence is bound to a different computer. Free it from your account (Move to a new computer) or open a ticket, then log in again in the app.

Open lemonhub.win/account and click Forgot your password? (the app’s log-in screen has the same link). Enter your account email and we send you a link to set a new password. The link works once and expires in 30 minutes. After the change you are signed out everywhere, including the desktop app; log in again with the new password. No email? Check your spam folder or open a ticket in our Discord.

Log in at lemonhub.win/account and open Change password. You need your current password; the new one must be 10–200 characters. Every other device, including the desktop app, is signed out and needs the new password.

The app shows “Subscription expired”. Enter a new activation key in the app to continue; your models and sessions stay on your computer. To get or extend a key, contact us or open a ticket.

When you activate the key in the app, not when you receive it.

After a successful check, the app keeps working offline for up to 24 hours. Then it needs to reach our server again.

Lemon Hub does not automate actions inside Instagram, X or Fanvue. Where an official API is connected, posts go through that API; otherwise the app opens the real site in the right session and you click Share yourself. Lemon Hub never clicks, types or uploads inside those sites for you.

Your account passwords are never stored: you log in directly on the real site and the cookies stay in that model’s separate session on your computer. API tokens you add are encrypted locally. Insights snapshots are stored on your computer too. For licensing, our server processes your account email, your licence key and a device identifier. Details are in the privacy policy.

Google blocks sign-in inside embedded apps. Log in with your email/username and password. If the account was created with Google, set a password for it on that site first.

The installed app updates itself in the background and asks you to restart when a new version is ready. The portable version does not update itself.

Type /link in our Discord server, open the button the bot sends you and log in with your Lemon Hub account. The role stays while your licence is active.

Windows 10 and 11 (64-bit).

Read the guide, then open a ticket in our Discord or email us from the contact page.